Wipro - Chennai

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

IBM - Bangalore

Experience - 0 to 1

Key Skills - Hardware and Firmware Knowledge, Linux editors, Open Source Tools, ftrace, systemtap, Linux Operating Systems, PERF, Advanced Linux Tools, Github, Linux Kernel,

Wipro - Hyderabad

Experience - 1 to 3

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Wipro - Mumbai

Experience - 1 to 3

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Wipro - Mumbai

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Mumbai

Experience - 3 to 5

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Security Tools & Endpoint Protection, Patch Management & System Updates, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Wipro - Gurgaon

Experience - 0 to 2

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Wipro - Chennai

Experience - 1 to 3

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Birlasoft - Noida

Experience - 4 to 5

Key Skills - IoT Application Development, IoT Edge Computing, Python, NodeJS, HTML, JavaScript, Angular, ReactJS, MQTT, HTTP, TCP/IP, IoT Hardware Integration, Sensor Integration, Azure IoT Hub, Azure IoT Edge, Azure Stream Analytics, Azure Functions, Logic Apps, Azure Service Bus, Azure Key Vault, Azure Storage, Azure Active Directory, AWS IoT, ThingWorx, SQL Databases, NoSQL Databases, Cloud Platforms, CI/CD Pipelines, Test Automation, Agile Methodology, SDLC, Edge AI, Real-Time Systems, Solution Design, Troubleshooting, Communication Skills, Team Collaboration.,

Wipro - Chennai

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Wipro - Mumbai

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Birlasoft - Pune

Experience - 4 to 6

Key Skills - IoT Development, IoT Edge Computing, Python, Node.js, JavaScript, HTML, Angular, ReactJS, Front-End Development, Back-End Development, IoT Hardware Integration, Sensors Integration, MQTT, HTTP, TCP/IP, Cloud Platforms (Azure, AWS, ThingWorx), Azure IoT Edge, Azure IoT Hub, Azure App Service, Stream Analytics, Logic Apps, Azure Functions, Service Bus, Key Vault, Storage Accounts, Azure Active Directory, SQL Databases, NoSQL Databases, CI/CD Pipelines, Automated Testing, Agile Methodologies, SDLC, System Design, Workflow Design, Edge Application Security, API Development, Cross-Time Zone Collaboration, Technical Documentation, Mentoring & Team Guidance.,

Wipro - Pune

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Microsoft - Chennai

Experience - 3 to 5

Key Skills - Data center operations, Computer hardware fundamentals, Server installation and decommissioning, Hardware diagnostics and troubleshooting, IT equipment support, Networking basics, Cabling and rack management, Ticketing systems, Incident management, SLA and KPI awareness, Security and data management procedures, Safety compliance and electrical safety, Asset management, Documentation skills, Team collaboration, Customer focus, Problem solving, Attention to detail, Basic Windows and Linux familiarity, CompTIA A+, Server+, Network+ knowledge,

Wipro - Mumbai

Experience - 1 to 3

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,